FAQ

1. What types of electrical appliances does Yellow Door Pvt Ltd offer?

At Yellow Door Pvt Ltd, we offer a diverse range of electrical appliances, including smart home solutions, kitchen essentials, and energy-efficient devices designed to enhance modern living.

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2. How can I place an order?

Ordering from Yellow Door Pvt Ltd is simple! Just browse our website, select the products you want, and follow the easy checkout process. If you encounter any issues, our customer service team is ready to assist.

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3. What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards, and other secure online payment options. Rest assured, your payment information is handled with the utmost security.

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4. Can I track my order?

Yes, you can track your order. Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track the status of your delivery.

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5. What is your return policy?

Our return policy allows for returns within 30 days of the purchase date. To initiate a return, please contact our customer service team. For more details, refer to our "Return and Refund Policy."

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6. Are the products covered by a warranty?

Yes, many of our products come with a manufacturer's warranty. Details about the warranty period and coverage can be found in the product description or included documentation. Contact us for specific warranty information.

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7. How do I contact customer support? For any questions, concerns, or assistance, our customer service team can be reached via [info@yellowdoorgroup.co.uk] or [+447827343690]. We are here to help you with any inquiries you may have.

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8. How can I stay updated on promotions and new products?

Stay connected with Yellow Door Pvt Ltd by subscribing to our newsletter and following us on social media. This way, you'll be the first to know about promotions, new product launches, and helpful tips.

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9. Is my personal information secure when shopping on your website?

Absolutely. We take the security of your personal information seriously. Our website uses industry-standard encryption protocols to ensure a secure and safe shopping experience.

If you have any other questions or need further assistance, please don't hesitate to reach out to us.