Yellow Door Group
Open To New Experience
Privacy Policy
Privacy Policy - Yellow Door Pvt Ltd
Last Updated: [30/12/2023]
Yellow Door Pvt Ltd is committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website or engaging with our services, you consent to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information, including but not limited to your name, email address, phone number, and shipping address when you create an account, place an order, or subscribe to our newsletter.
1.2 Payment Information: We collect and process payment information, including credit card details, to facilitate transactions.
1.3 Usage Data: We may gather information about how you interact with our website, including IP addresses, browser type, and pages visited. This data helps us improve our services and enhance your experience.
2. How We Use Your Information
2.1 Order Processing: We use your personal information to process and fulfill orders, communicate order status, and provide customer support.
2.2 Marketing Communications: With your consent, we may send you marketing communications about our products, promotions, and updates. You can opt-out of these communications at any time.
2.3 Website Improvement: We analyze usage data to enhance our website's functionality, tailor content to user preferences, and improve overall user experience.
3. Sharing Your Information
3.1 Third-Party Service Providers: We may share your information with third-party service providers to facilitate order fulfillment, payment processing, and other essential business functions.
3.2 Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.
4. Cookies and Similar Technologies
4.1 Cookies: We use cookies and similar technologies to collect information about your browsing activities on our website. You can manage cookie preferences through your browser settings.
5. Your Choices
5.1 Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions included in each communication or contacting us directly.
5.2 Access and Correction: You may access and update your personal information by logging into your account or contacting us.
6. Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
7. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.
8. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.
9. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at [your contact information].
Thank you for trusting Yellow Door Pvt Ltd with your personal information.
Return & Refund
Yellow Door Pvt Ltd
Last Updated: [30/12/2023]
Thank you for shopping with Yellow Door Pvt Ltd. We appreciate your business and want you to be completely satisfied with your purchase. Please read our policy carefully to understand your options regarding returns and refunds.
1. Returns
1.1 Eligibility for Returns: We accept returns within 30 days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging.
1.2 Process for Returns: To initiate a return, please contact our customer service team at [your email or phone number]. You will be provided with instructions on how to return the item. Please include your order number and reason for the return in your communication.
1.3 Return Shipping: Customers are responsible for return shipping costs, unless the item received was damaged, defective, or incorrect. In such cases, Yellow Door Pvt Ltd will cover the return shipping expenses.
2. Refunds
2.1 Refund Eligibility: Refunds will be processed once we receive and inspect the returned item. If the item is in satisfactory condition, we will initiate a refund to your original payment method.
2.2 Refund Timeline: Please allow up to [14 business days] for your refund to be processed and reflected in your account. The actual time may vary depending on your financial institution.
3. Exchanges
We do not currently offer exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.
4. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or offer a refund, as appropriate.
5. Contact Information
For any further inquiries or assistance, please contact our customer service team at [your email or phone number].
6. Changes to the Policy
Yellow Door Pvt Ltd reserves the right to update or modify this return and refund policy at any time. Any changes will be effective immediately upon posting on our website.
Thank you for choosing Yellow Door Pvt Ltd. We value your satisfaction and aim to provide a hassle-free shopping experience.
Terms and Conditions
Terms and Conditions - Yellow Door Pvt Ltd
Last Updated: [30/12/2023]
Please read these terms and conditions carefully before using the services provided by Yellow Door Pvt Ltd.
1. Acceptance of Terms
By accessing or using our website, purchasing our products, or engaging with our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our services.
2. Product Information
2.1 Yellow Door Pvt Ltd strives to provide accurate and up-to-date information about our products. However, we do not warrant the completeness or accuracy of any information on our website.
2.2 Product images are for illustrative purposes only, and actual products may vary.
3. Orders and Payments
3.1 Placing an order with Yellow Door Pvt Ltd constitutes an offer to purchase our products. All orders are subject to availability and acceptance by us.
3.2 Prices are as stated on our website and are subject to change without notice. We reserve the right to modify or discontinue products without prior notice.
3.3 Payment must be made in full at the time of placing the order. We accept [list of accepted payment methods].
4. Shipping and Delivery
4.1 Yellow Door Pvt Ltd aims to process and ship orders promptly. However, delivery times may vary depending on the shipping location and other factors beyond our control.
4.2 Customers are responsible for providing accurate shipping information. Any additional charges incurred due to incorrect information will be the responsibility of the customer.
5. Returns and Refunds
Please refer to our "Return and Refund Policy" for details on returns, refunds, and exchanges.
6. Intellectual Property
6.1 All content on our website, including text, images, logos, and product designs, is the intellectual property of Yellow Door Pvt Ltd and is protected by applicable copyright and trademark laws.
6.2 You may not reproduce, distribute, or use any content from our website without our express written consent.
7. Limitation of Liability
7.1 Yellow Door Pvt Ltd shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.
7.2 Our liability for any claim arising out of the purchase of our products or use of our services shall not exceed the purchase price of the product or service.
8. Changes to Terms and Conditions
Yellow Door Pvt Ltd reserves the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.
If you have any questions or concerns regarding these terms and conditions, please contact us at [info@yellowdoorgroup.co.uk].
Thank you for choosing Yellow Door Pvt Ltd.